How can we help?



Where are Schmooks wall stickers made?

Schmooks products are designed, printed, packed, and posted from our studio in Canberra, Australia.

What are your wall decals made from?

Our wall stickers for kids are crafted from a premium polyester woven fabric. They have a soft, fabric-like finish. They are PVC-free and printed with Greenguard Certified water-based ink, making them ideal for decorating for children's bedrooms.

Are your wall stickers vinyl?

No, our wall stickers are a beautiful soft luxe material, not vinyl.

How will my wall stickers arrive?

Your wall decals will arrive securely rolled in a durable tube, with easy-to-follow instructions.


How long will it take to receive my order?

Your order will be printed especially for you and will take up to 10 working days. 

Can you send my order sooner?

Absolutely! Send us an email, and we will do our best to expedite your order and can upgrade it to complimentary Express Post.

How will I know when my order has been shipped?

You will receive an email with your unique Australia Post tracking number. You can track your order via the Australia Post website. 


Can I use the stickers on Washable/Teflon-based paint?

We do not recommend placing wall stickers on Washable/Teflon paint, as it repels the adhesive. If in doubt, prime your walls before applying your wall stickers. 

A primer for washable paint is available here. The primer has a clear, matt finish and is simple to apply.

I am unsure about type of paint on my walls, can I still use the wall stickers?

Yes, when in doubt, always prime your walls to ensure your wall stickers last.

Where can I purchase the primer from?

Visit our recommended vendors here

Is it easy to apply the wall stickers?

Yes! Schmooks wall stickers are super easy to apply. Full instructions and helpful tips are provided with your order.

How do I prepare my wall?

Preparation is simple. Refer to our How to Page for detailed installation instructions.

How long should I wait after painting before applying stickers?

We recommend waiting 4 weeks before applying your wall decals to freshly painted. This ensures the walls have enough time to cure and de-gas.

Can I install the wall stickers myself?

Absolutely! Our wall stickers are so simple to use, simply peel and stick!

Are wall stickers removable?

They sure are. 

Can I reposition the wall stickers?

Yes! Don't worry if you don't get the position right the first time. You can easily move your wall decals by gently peeling them from the wall and placing in their new position.

How do I remove the wall stickers from the wall?

Gently lift the edge of the wall decal and peel away from the wall. 

Can I take my wall stickers with me when I move?

Sure can! Keep the backing paper and tube that comes with your order for easy storage and transport during your move.

Will the wall stickers damage my walls?

Schmooks wall stickers are very gentle on walls and perfect for renters. It is important to  follow the instructions included with your product, including ensuring that your walls have one undercoat and two top coats. We do not recommend placing the wall stickers on walls where paint surface is compromised, flaky or bubbling. If in doubt, please purchase a sample to try on your wall prior to purchase. You can purchase you sample here.

How do I remove the wall stickers?

You can easily move your wall decals by gently peeling them from the wall and placing in new position.

How do I apply large wall stickers?

We recommend two people apply the large wall stickers. This way, the stickers won't stick together while you apply them to the wall. Teamwork makes the dream work!


Do you offer refunds for a change of mind?

Yes, we do. Check our Returns page for more information.

Other Questions

I need inspiration!

We've got you! Get inspired by visiting our Instagram page. Explore the tagged images to see Schmooks wall decals in thousands of beautifully designed children's nurseries and bedrooms from our clever customers. Your inspiration hub is just a click away!

Do you offer custom wall stickers?

Unfortunately, we don't offer custom wall decals. Feel free to send us an email, and we'd be happy to provide recommendations.

I can’t decide which design to purchase, can you help?

Absolutely! Feel free to email us a photo of your room, and we can provide suggestions and room inspiration.